PRIVACY POLICY (Comfort Walk)

Last updated: 12 January 2026

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, billing address, shipping address, email address, and phone number.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address and other technical information (such as browser type, device type, and operating system) to help us learn about your browser and improve our store experience.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, and other updates. You can unsubscribe at any time by using the link in our emails.

Text/SMS marketing (if applicable): With your permission, we may send text messages about our store, products, promotions, and other updates. This may include checkout reminders. Webhooks may be used to trigger checkout reminder messages. You can opt out at any time by following the instructions in the message.

SECTION 2 – PERSON RESPONSIBLE

The controller within the meaning of the General Data Protection Regulation (GDPR), as well as other applicable data protection laws is:

Comfort walk 

Email: info@comfort-walk.com

SECTION 3 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in you change your mind, you may withdraw your consent for us to contact you for marketing purposes at any time by contacting us at info@comfort-walk.com or by using the unsubscribe link in our emails (or opt-out instructions in our SMS messages).

SECTION 4 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 5 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on secure servers behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your payment data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted (subject to legal/recordkeeping obligations).

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

For more insight, you may also want to read Shopify’s Terms of Service and Privacy Statement.

SECTION 6 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us (for example: payment processing, shipping, email/SMS delivery, fraud prevention, analytics, and review services).

However, certain third-party service providers (such as payment gateways and payment transaction processors) have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

International transfers: Some providers may be located in or have facilities located in a different jurisdiction than you. If you proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics (if applicable): Our store may use Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECTION 7 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide your payment information, the information is encrypted using secure socket layer technology (SSL) and handled according to PCI-DSS requirements. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow industry standards to protect your information.

SECTION 8 – COOKIES

We use cookies and similar technologies to operate and improve our store (for example: keeping items in your cart, remembering preferences, measuring performance, and marketing/retargeting where applicable).

You can choose to opt-out of cookies by adjusting your browser settings. Some cookies are required for the store to function properly.

Common Shopify-related cookies may include:
_session_id, _shopify_visit, _shopify_uniq, cart, _secure_session_id, storefront_digest (and others depending on your store setup and installed apps).

SECTION 9 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state/province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at:

Email: info@comfort-walk.com
Company: Comfort Walk